City Best Awards
Privacy Policy
This Privacy Policy explains how City Best Awards collects, uses, protects, and shares information when people use our local business discovery, nomination, voting, awards, and business-promotion platform.
1. Scope
City Best Awards (“City Best Awards,” “CBA,” “we,” “us,” or “our”) operates a local-business discovery, recognition, nomination, voting, awards, advertising, and business-promotion platform.
This Privacy Policy applies when you visit CityBestAwards.com, create or use an account, search for businesses, claim or manage a business listing, nominate or vote for a business, publish content, purchase a product or service, use Promotion Tools, communicate with us, or otherwise interact with City Best Awards.
This Policy should be read together with our Terms of Service and, where applicable, our Official Rules.
2. Information We Collect
Account and profile information
We may collect your name, email address, telephone number, profile information, authentication information, account preferences, verification information, login activity, and account-security records.
Business listing information
We may collect or maintain business names, addresses, service areas, cities, categories, telephone numbers, email addresses, websites, social-media links, descriptions, operating information, photos, logos, services, and other information associated with a business listing.
Business information may come from business owners or representatives, users, publicly available sources, business websites, directories, data providers, feeds, or other lawful sources.
Business claims and verification
When a person claims, edits, or manages a business, we may collect information necessary to verify identity, authority, business ownership, location, service area, contact information, or operating status.
Nominations, votes, and award activity
We may collect information about nominations, categories, locations, award periods, voting activity, timestamps, and related eligibility or integrity reviews.
To enforce voting limits and protect award integrity, City Best Awards may use account, email, device, browser, session, network, telephone, location, behavioral, fraud- prevention, or similar signals.
User content and communications
We may collect reviews, posts, comments, messages, photos, videos, business responses, reports, complaints, corrections, support requests, campaign materials, and other content you choose to submit.
Information intentionally submitted to public portions of City Best Awards may be visible to other users, search engines, businesses, and the general public.
Location and search information
We may collect locations you search for, approximate location derived from network information, and precise device location when you affirmatively provide location permission through your browser or device.
You may decline precise-location permission and continue to use features that do not require it.
Purchases and billing information
When you make a purchase, we may collect your billing contact information, the business associated with the purchase, the products or services purchased, prices, discounts, taxes where applicable, order identifiers, payment status, transaction identifiers, timestamps, renewal information where applicable, and records showing acceptance of applicable purchase terms.
Payment-card transactions may be processed by third-party payment processors such as Stripe. City Best Awards does not intend to store full payment-card numbers or card security codes on its own systems. We may receive limited payment information such as transaction identifiers, payment status, payment-method references, card brand, last-four digits, or expiration information.
Device, usage, and security information
We may automatically collect IP address, browser type, device type, operating system, referral information, requested URLs, timestamps, cookies, session identifiers, page views, searches, clicks, feature interactions, performance data, error logs, and security or fraud signals.
3. How We Use Information
We may use information to:
- Operate, maintain, secure, and improve City Best Awards.
- Create and manage accounts and business profiles.
- Verify business ownership, authority, location, and listing information.
- Process nominations, votes, eligibility reviews, award results, and award-integrity checks.
- Enforce voting limits and identify fraudulent, automated, duplicated, manipulated, or abusive activity.
- Personalize search, recommendations, local discovery, feeds, and account experiences.
- Provide Custom Voting Pages, Promotion Tools, campaign tools, analytics, Sponsored Placement, advertising, digital assets, and related business services.
- Process purchases, billing, renewals where applicable, refunds where appropriate, order fulfillment, and entitlement activation.
- Maintain purchase, legal-acceptance, security, and transaction records.
- Send account, security, billing, purchase, nomination, voting, support, and service communications.
- Send marketing communications where permitted and provide applicable opt-out controls.
- Detect, investigate, and prevent fraud, scraping, abuse, unauthorized access, security incidents, and violations of our Terms or Official Rules.
- Comply with applicable law and lawful legal process.
- Establish, exercise, or defend legal rights.
4. Public Information
City Best Awards is designed in part to publish information about local businesses and community recognition.
Business names, public contact information, service areas, categories, websites, logos, photos, descriptions, nomination status, award status, sponsored labels, and other business-profile information may be publicly visible.
Content that you intentionally submit to a public feature may also be available to search engines and third parties.
5. Cookies and Similar Technologies
City Best Awards may use cookies, local storage, session identifiers, pixels, and similar technologies to:
- Keep users signed in.
- Remember preferences.
- Maintain carts and checkout sessions.
- Prevent fraud and abuse.
- Enforce voting limits.
- Measure site and feature usage.
- Improve performance and reliability.
- Understand referrals, marketing, and campaign activity.
You may also review our Cookie Policy. Blocking required cookies or local storage may prevent some features from functioning correctly.
7. Sale, Sharing, and Targeted Advertising
City Best Awards does not sell personal information for money.
We may use analytics, advertising, attribution, or measurement technologies. Depending on the technology and the privacy law applicable to you, some disclosures may be legally defined as a “sale,” “sharing,” or targeted advertising even when no money is exchanged for personal information.
Where applicable law provides an opt-out right, City Best Awards will provide or honor the legally required method.
8. Marketing Communications
Transactional or service communications may concern your account, security, purchases, billing, business listing, nominations, voting, or support activity.
Where permitted, City Best Awards may also send marketing communications. You may unsubscribe from marketing email using the unsubscribe link or available email-preference controls.
Opting out of marketing does not prevent necessary transactional, account, security, or service communications.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing the service, maintaining business listings, preserving nomination and vote-integrity records, completing transactions, maintaining entitlement and purchase records, complying with legal or accounting requirements, resolving disputes, enforcing agreements, and preventing fraud or abuse.
Some information may be retained after an account is closed when reasonably necessary for legal, security, fraud-prevention, transaction, or award-integrity purposes.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
No Internet transmission, network, storage system, or security method can be guaranteed to be completely secure.
11. Your Choices and Privacy Rights
Depending on where you live, applicable law may provide rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion, subject to applicable exceptions.
- Request a portable copy of certain information.
- Opt out of certain targeted advertising, sale, or sharing where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy-request decisions where applicable.
- Opt out of marketing communications.
We may need to verify your identity or authority before completing a request.
We will not discriminate against you for exercising privacy rights provided by applicable law.
12. California and Other U.S. State Privacy Rights
Residents of California and other states with comprehensive privacy laws may have additional rights under applicable law.
The categories of information we collect, our purposes for using information, and the categories of recipients are described throughout this Policy.
We may retain information necessary to complete transactions, detect security incidents or fraud, maintain legal records, exercise legal claims, comply with law, and preserve award or voting integrity even where a deletion request is submitted.
13. Nevada Privacy Rights
Nevada residents may have rights concerning certain covered information under Nevada law, including rights relating to review or correction and, where applicable, an opt-out from covered sales.
Requests may be submitted using our Contact page or the contact information below.
14. Children's Privacy
City Best Awards is a general-audience service and is not directed to children under 13. We do not knowingly seek personal information from children under 13.
If we learn that personal information from a child under 13 was collected without legally sufficient authorization, we will take reasonable steps to delete it.
Purchases and business-account actions that create binding commercial obligations must be made by a person legally capable of entering the transaction or by an authorized representative.
15. Third-Party Services and Links
City Best Awards may link to or interact with business websites, social-media services, mapping services, payment processors, and other third-party services.
Third-party services are governed by their own policies. City Best Awards is not responsible for their privacy, security, content, products, or practices.
16. International Users
City Best Awards is operated from the United States. If you access the service from another country, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.
17. Changes to This Privacy Policy
We may update this Policy to reflect changes in our services, technology, business practices, security requirements, or applicable law.
The current version will be posted on this page with its effective date. Additional notice will be provided where required by law.
18. Contact Us
Questions about this Privacy Policy or requests concerning your privacy may be submitted through our Contact page or by email to info@citybestawards.com .
