Why Some Companies Deserve a Standing Ovation (and a Few Awards Wouldn’t Hurt Either)

Ever walked into a store and felt like you just entered the set of a feel-good movie where everyone knows your name and wants to make your day better? That’s the kind of customer service that deserves a parade, or at least a shiny award. But, let's not stop there. What about those startups that make you think, “Why didn't I come up with that?” or the workplaces that make Monday mornings feel like Friday nights? They're all part of this wild, wonderful world of award-worthy businesses.

What Makes a Business Award-Worthy?

In my experience, an award-worthy business isn't just about having a killer product. It’s about creating an environment where employees whistle while they work and customers leave with a spring in their step. Whether it’s through mind-blowing customer service or an office culture that could rival a summer camp (in professionalism, of course), these companies just get it right.

But beyond the smiles and the high-fives, these businesses operate on a foundation of innovative strategies and heartfelt leadership—qualities that you can’t fake or buy on Amazon (trust me, I’ve looked).

The Real MVPs: Employees

Let me pull back the curtain on employee engagement. If your team members are more engaged than a newlywed planning their honeymoon, chances are, your business is doing something right. Happy employees don’t just do the bare minimum. They go the extra mile because they genuinely want to see the business thrive.

Signs You’re Working in an Award-Worthy Company:

• Your coffee break feels like a TED Talk with all the ideas bouncing around.
• Everyone’s birthday is treated like a national holiday.
• The last person to leave always turns off the lights – because everyone stays that late.
• Even the interns are in on the decision-making process.
• The ‘suggestion box’ is actually checked and not just for show.

If your company ticks any of these boxes, start polishing the shelf for some trophies!

The Customer Service Oscars

Now, shifting gears to customer service—my favorite battleground. Ever had a problem with a product and ended up having such a good service experience that you almost wanted to break it again? That’s the hallmark of stellar customer service. It’s not just about solving problems; it’s about turning your frown upside down.

So, next time you're blown away by an employee who not only returns your call but also remembers your dog’s birthday, give them a shoutout. Maybe even nominate them for a service award—they deserve it!

Why Recognition Matters:

So, what’s the bottom line here? Whether it’s through creating unparalleled workplace cultures or delivering customer service that dazzles, award-worthy businesses are those that don’t just meet expectations—they exceed them, consistently.